Jacksonville Transportation Authority has partnered with NextBus, Inc. to provide real-time arrival information on the AR6 route, which services customers from the Downtown area to University Park and Regency Square Mall. Transit riders on the AR6 route will have the opportunity to track where the bus is and when it will arrive at their specific bus stop.
According to JTA VP of Transit Operations, Lisa Darnall, "Our agency faces everyday interferences such as heavy traffic patterns and other issues that can offset our on-time performance. The real-time passenger information system gives our customers the opportunity to remain on schedule.”
The pilot program started December 21, 2013 and is now available for use. Customers can track their bus on their smartphones, tablets, or computers at www.nextbus.com. They can also text jtafla (space) and the four digit stop ID code to 41411 to receive arrival information and subscribe to receive messages pertinent to the AR6 route. Transit riders also have the option to dial 904.242.6490 to obtain the estimated time of arrival for the next AR6 bus at the specified stop.
This service is designed to get transit riders and their bus to the stop at the same time. If the pilot on the AR6 route is successful, JTA intends to expand it to the rest of the system.
For more information, visit JTA's website at www.jtafla.com.